Evolution CX
–
The AI Conference 2026//

We know you can’t wait//

Evolution CX – The AI Conference//

Where Innovation Meets Customer Satisfaction

In today’s fast-changing marketplace, customers expect more and faster responses, personalized interactions, and seamless service across every touchpoint. Evolution CX – The AI Conference is designed for forward-thinking medium-sized companies ready to harness artificial intelligence to elevate their customer service and boost business growth.

Whether you’re just starting your AI journey or scaling your existing solutions, this conference will equip you with the knowledge, tools, and network to take your customer experience to the next level.

Enhance customer satisfaction with faster, smarter support

Personalize interactions to create stronger customer loyalty

Streamline operations and free your team to focus on high-value tasks

Predict customer needs with advanced analytics and machine learning

Drive measurable ROI through improved efficiency and retention

Customer Satisfaction

Personalized Interactions

Streamline Operations

Customer Needs

Measurable ROI

Why attend?//

Step into the future of customer experience,
powered by AI, driven by results

Connect with industry experts, solution providers, and fellow innovators

Gain practical strategies tailored to the realities of medium-sized businesses

Leave with actionable steps to integrate AI into your customer service

Explore cross-industry synergies from the co-located events

Part of a larger Innovation Hub//

Your ticket also grants you access to Green Steel World, Hydrogen Tech World, and Instrumetrics World — three cutting-edge events running alongside Evolution CX – The AI Conference. Together, these co-located events create an unmatched opportunity to explore transformative technologies shaping not only customer engagement, but also the future of sustainable industry, clean energy, and precision instrumentation.

Green Steel World

Green Steel World is a global platform dedicated to advancing and promoting technologies for decarbonizing steel production globally. It offers news, technical data, expert insights, and events to connect manufacturers, engineers, and sustainability professionals focused on reducing CO₂ emissions in the steel industry.

Hydrogen Tech World

The Hydrogen Tech World is a global platform dedicated to advancing and promoting cutting-edge technology in hydrogen production, processing, transport, and storage. It serves a global community of experts with technical data, updates, events, and knowledge exchange to support the transition to clean hydrogen energy.

Instrumetrics World

Instrumetrics World is a global platform connecting people and companies involved in manufacturing, supply, and use of sensor technology. It offers news, project updates, and insights across industries like oil & gas, chemical, power generation, and more. It fosters a global sensor tech community.

Anna Rogers

ITC Tech

Zack Wilton

ITC Tech

Wilma Erding

ITC Tech

Zach Midori

ITC Tech

Anna Giffing

ITC Tech

Jack Whitting

ITC Tech

Stacey White

ITC Tech

Theodor Polanski

ITC Tech

Claire Rogers

ITC Tech

Agenda//

DAY ONE – September 23, 2026//